Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Acquirely ("Acquirely," "we," "us," or "our"). By creating an account, clicking to accept these Terms, completing checkout, or otherwise using our services, you agree to be bound by these Terms and our Privacy Policy.

If you use Acquirely on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, do not use our services.

Our services are intended for business users who are at least 18 years old. You may not use Acquirely if you are prohibited from doing so under applicable law.

Acquirely provides a software platform that helps teams manage replies to cold email and similar outbound campaigns. Depending on your plan, our services may include AI-assisted reply drafting, inbox connections, training layers for on-brand responses, workflow automation, calendar and meeting coordination, credit-based usage limits, and optional bring-your-own-key ("BYOK") configuration for AI providers on eligible plans.

Acquirely integrates with third-party sending platforms (such as Instantly, Email Bison, and Lemlist) and other tools you choose to connect. We provide software and automation tools; we do not guarantee specific business outcomes such as reply rates, meetings booked, pipeline generated, or revenue.

We may update, improve, or discontinue features from time to time. Where a change materially reduces core functionality of a paid plan you are actively subscribed to, we will use reasonable efforts to notify you in advance.

To use the product application, you must register for an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Workspaces may have one or more administrators with permission to manage billing, integrations, team access, and configuration. You are responsible for actions taken by users you authorize in your workspace.

We may suspend or terminate access if we reasonably believe your account is being used in violation of these Terms, poses a security risk, involves unlawful activity, or if fees are overdue. We will use reasonable efforts to notify the account owner before suspension where practicable, except where immediate action is required to protect the service or other users.

"Customer Content" means information you or your authorized users submit to or through Acquirely, including email threads and replies, prompts, training materials, workspace configuration, contact data, and other content you connect or upload.

You retain ownership of your Customer Content. You grant Acquirely a limited, worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Content solely as necessary to provide, maintain, secure, and improve the services, and to comply with law. This license ends when Customer Content is deleted from our systems, subject to reasonable backup and legal retention periods.

You represent that you have all rights necessary to provide Customer Content and that your use of Acquirely with that content does not violate any third-party rights or applicable law. Where you require a Data Processing Agreement for GDPR or similar obligations, contact us at security@acquirely.io.

You agree not to, and not to permit others to:

• Use Acquirely to send spam, phishing, malware, or unlawful communications, or to violate anti-spam, privacy, or telecommunications laws.
• Share account credentials outside your organization or resell access without our written permission.
• Reverse engineer, decompile, or attempt to extract source code from the services, except to the extent such restrictions are prohibited by applicable law.
• Probe, scan, or test the vulnerability of our systems, or interfere with the integrity or performance of the services.
• Abuse AI features, including attempts to extract model weights, circumvent usage limits, or use the service to generate unlawful or harmful content.
• Misrepresent your identity or affiliation, or use the service in a way that infringes intellectual property or other rights of others.

We may investigate violations and take appropriate action, including content removal, feature restrictions, or account termination.

Acquirely connects to third-party services you authorize, including email sending platforms, inbox providers, calendar tools, payment processors, and AI model providers (including when you use BYOK). Your use of those services is governed by their own terms and policies.

We are not responsible for third-party services, their availability, or their handling of your data, except to the extent we expressly assume such responsibility in a separate written agreement. You are responsible for maintaining valid accounts, permissions, and API keys with those providers.

Paid plans, credit allowances, and feature limits are described on our pricing page and in the application at checkout. By subscribing to a paid plan, you authorize us and our payment processor to charge the applicable fees on a recurring basis until you cancel.

Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. Fees are non-refundable except where required by law or expressly stated otherwise at purchase. We may change pricing for future billing periods with reasonable advance notice; price changes apply on your next renewal after the notice period.

You are responsible for all applicable taxes, duties, and government assessments associated with your purchase, excluding taxes based on our net income. If payment fails, we may suspend paid features until the balance is resolved.

Free plans and promotional credits may be subject to usage limits and may be modified or discontinued at any time.

Each party may receive non-public information from the other that is identified as confidential or that reasonably should be understood as confidential given the nature of the information and circumstances of disclosure ("Confidential Information").

The receiving party will use Confidential Information only to perform under these Terms and will protect it with at least reasonable care. Confidential Information does not include information that is publicly available without breach, was already known without restriction, was independently developed without use of the other party's Confidential Information, or is disclosed under legal process after reasonable notice where permitted.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACQUIRELY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the services will be uninterrupted, error-free, or completely secure, or that AI-generated drafts will be accurate, appropriate for every recipient, or free from bias. You are responsible for reviewing outbound communications before they are sent.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER ACQUIRELY NOR ITS SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACQUIRELY'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ACQUIRELY FOR THE SERVICES IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

You will defend, indemnify, and hold harmless Acquirely and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Content, (b) your use of the services in violation of these Terms or applicable law, or (c) your integrations with third-party services.

Acquirely will defend you against third-party claims alleging that the services, when used as permitted under these Terms, directly infringe a third party's intellectual property rights, and will pay resulting damages finally awarded or agreed in settlement, except to the extent the claim arises from your Customer Content, modifications not made by Acquirely, or combinations with non-Acquirely products.

These Terms remain in effect while you use the services. You may stop using Acquirely at any time. You may cancel a paid subscription through your account billing settings or by contacting us; cancellation takes effect at the end of the current billing period unless otherwise stated at checkout.

We may terminate or suspend your access immediately if you materially breach these Terms or if required by law. Upon termination, your right to access the services ends. You may export Customer Content using available in-product tools before closure where reasonably practicable.

Sections that by their nature should survive termination will survive, including provisions relating to fees owed, confidentiality, disclaimers, limitation of liability, indemnity, and governing law.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Except where prohibited by applicable law, you and Acquirely agree that any dispute arising out of or relating to these Terms or the services will be resolved exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction in those courts.

Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page and update the "Last updated" date. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of our right to do so later.

Questions about these Terms or legal notices may be sent to: legal@acquirely.io